×

Overview of our Retail POS Service

Finding the right POS support service partner is about finding one that can provide complete lifecycle management for your retail system with an active, personable support team. IT’s about finding a partner that can help troubleshoot your issues and take proactive steps to help you better navigate the POS in the future, so both parties can work towards common goals as your business scales.

POS Hardware Repair and Maintenance

If your POS hardware needs to be repaired, our retail POS Support Service provides technical expertise. We’re the perfect partner for your organisation because we have established partnerships with:

  • IBM
  • NCR
  • ELO
  • BAR
  • HP
  • And other leading manufacturers

Global Onsite Field Technician Service

KompiTech provides global coverage of retail POS support services. Our technicians can be dispatched at any time to your retail location address, our onsite support service can be tailored to meet the local opening hours of your retail locations across the world.

We provide high-quality POS support to enable retailers to get the most use out of their POS system. Our support technicians have the knowledge, skill, training, and hands-on experience you need in order to troubleshoot any point of sale related issue, be it a malfunctioning receipt printer, an error code on your terminal, or a full system shutdown.

Key Benefits of our Retail POS Support Service

offered on KompiTech BLiTS ITSM Platform

+70%

+70%

Faster ticket resolution achievable through BLiTS autonomous service platform combined with our proactive local support engineers.
60%

60%

Cost reduction through automation and IT support costs associated with multi-layers of IT providers or sub-contractors.
100%

100%

Service efficiency, real-time communication flow, and full-service visibility to customers.

A whole free month to try out

KompiTech BLiTS Retails POS Support Service

  • Full access to our 24/7 Service Desk
  • Access to experienced and professional KompiTech global onsite field technicians
  • Request IT help anywhere globally
  • Instant platform access to raise tickets utilising KompiTech online
    legal agreement, no prolonged legal contract process
  • Pay by invoice or credit card
  • Pay per hour of onsite support
  • Up to 10 tickets included in the Business package
    Have more monthly tickets? See other packages
From $49 per month
$
0

for the first month

Create a Ticket
No credit card required