×

Service Overview

Supporting today’s mobile workforce requires a new approach and new technologies, it’s more than just equipping your employees with desktops or laptops. KompiTech End-User-ComputingKompiTech can support your organisation to create an agile workspace solution that is collaborative and interconnected, in order to adapt to the ever-changing business demand in creating a sustainable productive workforce. Our next-generation IT solution provides flexibility and agility to attain a vision of a collaborative and secure workspace.

 

 

 

Our Digital Workspace Features

  • Speed application rollout and technology refresh across desktops, laptops, monitors, tablets, and other devices
  • Device management including BYOD
  • End-user cloud services
  • Workspace strategy
  • Desktop transformation (physical & virtual)
  • Application delivery
  • User experience and profile management
  • Secure access from anywhere
  • Flexible working and mobility

End-User Computing

A well-designed End-User Computing strategy maps out how users can access your digital platforms. They need to be productive, both on-premise and remotely. This includes the full range of tools necessary to complete their required tasks.

KompiTech’s End-User Computing Services enables organisations to unbundle key workplace elements and tailor them to different user segments within the organisation.

24/7 Service Desk

At KompiTech, we understand that having 24/7 access to a proficient IT Service Desk is mission-critical for any organisation.

Our non-stop IT Service Desk is available to all KompiTech customers across multiple languages and time zones. With a team of fully-qualified, digital-savvy IT professionals, we offer a 24/7 Service Desk for efficient resolution of time-sensitive incidents and management of service requests. Our Service Desk is designed to support your IT Department, giving it the resources to outsource, scale, or up-skill the support it provides, either long-term or on a project basis.

Roll-Out & Migration

KompiTech is experienced in migration and rolling-out servers, desktops or laptops. Whether you need to deploy a long-planned upgrade (like a hardware refresh) or are reacting to a short-term need (like disaster recovery roll-out), we will jointly work with your IT department from the very earliest stages to help guide the planning and preparation of machine images, understanding your business and user needs and priorities.

Start with partial IT outsourcing

On KompiTech BLiTS ITSM Platform

We understand that you might want to try out a service to understand the full benefits. Our Digital Workspace Service come with free ITSM system licensing fees to reduce costs and improve efficiency.

  • You'll gain access to expert know-how, new technologies, and industry best practices
  • Outsource your IT anywhere globally through the BLiTS platform and we'll equip you
    with the right tools to centrally manage everything end-to-end, all in one place
  • Custom pricing and Service Level Agreements SLAs that are tailored to your needs
  • Full access to our 24/7 Service Desk and a dedicated Service Manager
  • Free BLiTS ITSM tools licensing fees to save cost on your existing ticketing system
  • Use the BLiTS ITSM Platform as a standalone ticketing system or integrate
    with your existing in-house ticketing system
  • You will have the freedom to quickly halt or expand outsourced services based on service outcome
Try out our Digital Workspace Service
Custom Pricing

Request Consultation
Initial consultation is free