Managed IT Services.
Outsourced yet Autonomous.
Gain access to experienced teams and a world-class ITSM automation platform to help you reduce the time, expense, and issues related to efficiently managing your IT.
Our Managed Services
Key benefits of Managed IT Services
BLiTS provides seamless integration with your existing ITSM Tools or use as a stand-alone ITSM system.
Transformed ITSM Outsourcing
A leading global supplier of technology, automation, and services for the manufacturing and energy industries with a revenue of 3,5 bln EUR and 13 000 em ployees in 33 countries.
The client was looking for a comprehensive solution in order to provide support regionally in multiple countries, or even globally, which required an initial consultation to understand the customer’s corporate environment and IT infrastructure fully.
They were seeking an outsourcing partner to coordinate different IT providers in each country and support the in-house IT team based in the headquarters, and:
- Resolve communication issues with multiple providers,
- Lower IT operation costs,
- Elevate the overview of services provided in each country,
- Iniform IT processes, cost controls and billing process,
- Centralise uniform ITSM and manage costs in real-time.